State Farm® Insurance Agent Richard Moore

"Thank you to Emmy Sweat for the amazing customer service and for helping with all my auto insurance needs!!!!!"

"Michael Johnson was very polite, knowledgeable and extremely helpful. I appreciate his help very much."

"Michael at State Farm is so kind and patient .. ism getting divorced and he helped me step by step to get my auto insurance .. thank you 😊"

"Emmy, Xavier and Sarah have all been incredible! Especially Emmy today. She has the patience of a saint and is able to switch gears and make changes and then more changes if needed, all with a great friendly understanding, approach! She is on point, super knowledgeable and is an awesome asset to SF! TY!"

"Excellent service and quality products. Emmy worked well past closing to complete my needs. Glad to work with them."

"I recently spoke with customer representative Emmy Sweat about my car insurance, and she was incredibly helpful. She took the time to do a detailed comparison between my State Farm coverage and a quote I received from Geico. Even though Geico’s price was lower at first glance, Emmy showed me that State Farm actually provided more coverage. What impressed me most was that she went the extra mile to find a way to match and even beat Geico’s pricing by bundling with an additional insurance product. In the end, I now have all the coverage I need plus an extra policy—for less than what Geico quoted me! I really appreciate Emmy’s professionalism, patience, and effort in helping me find the best solution. Highly recommend!"

"Michael was amazing he helped me so much."

"So happy with Brittany’s help! Glad to save some money on my car insurance!!!"

"I just have to say, I had progressive before and a bunch of other insurances in my time but never have I experienced the company actually decreasing my payments! Like with progressive they constantly blamed it on inflation and just the general cost increases and it got frustrating but as a naive person I believed them and trusted them cause they are the company that looks out best for me. I been a safe driver most of my life. I’m 30 now and the accidents I had were caused by someone else. But boy oh boy State Farm hasn’t failed me. I been with them for a little over two years now and I’ve never been happier with a company for auto insurance! It feels rewarding for the company to always decrease my payments after reinstating my insurance and it’s a breathe of fresh air. They’re also super helpful with trying to help me save more money by adding policies too (I only have my car otherwise I would honestly go to them for more) You will not be unhappy with the service you receive and if you need auto insurance definitely call State Farm and more so go with Richard Moore ☺️"

"I spoke with an agent by the name of Emy. She was very helpful with some of the questions I had. She also gave me a whole break down of everything i needed answered. She is amazing. Great way to represent a company. Thank you Emy for your help."

"I was shopping for a better rate for Auto insurance and never thought it could get better than what I already had. That was until I spoke with Michael, of course. I was able to get three different insurances for a price that was less than my current auto insurance. Now, that is what I call a deal. He was very professional and his interactions with my 3 year, who wanted to be involved in the conversations, warmed my heart. Thanks a bunch Michael, YOU ROCK!!!!!"

"Called for homeowner's insurance expecting a very high premium...exact opposite. Very affordable, better coverage, and incredibly friendly/knowledgeable staff. Thanks Emmy for all your help and answering all of my questions!!"

"Emmy Sweat was amazing. She helped me right away. She even answered questions that I didn’t even know to ask keep up the good work Emmy!!"

"Emmy was very good to me today"

"I love Emmy, she is so sweet and very efficient with her work! Thank you so much - State Farm, she is a keeper!"

"It was a pleasure working with EmmeyVery nice very patient."

"Great service! Emmy"

"I found out that there was an issue with my policy. And both Emmy Sweat and Xavier Jordan were fantastic in resolving the problem. I was frustrated and looking at dropping State Farm. But because of their professionalism and work knowledge. I've decided to stay."

"Brittany is great! She is professional and thorough. Helped out when I was in a rush to get things fast tracked to finalize my Tesla transaction. Highly recommend!"

"Brittany just saved me $170 a month on insurance!! She got me a great deal and was super pleasant to work with ❤️"

"I’m here to leave a great review for the representative Brittany. She did a wonderful exceptional job. She is definitely very customer service oriented very informative and I appreciate her being the way that she is and to get me the quote that I needed thank you so much Brittany kudos to you"

"Customer service was so simple thanks to Michael Johnson"

"I was recently forced to call my insurance regarding a claim. I generally dread these calls because they tend to take a long time and involve multiple transfers, necessitating me having to repeat myself several times. So I got a coffee and figured I would be on the phone for at least an hour. I was very blessed that my call was answered by “Emmy,” who not only handled my business rapidly and efficiently, but was able to answer questions about all of my policies. I ended up shifting a couple other policies (life, etc.,) over to State Farm entirely based on the exceptional customer service I received by this Agent. While it is very true that customer service has dramatically declined in the past decade across all industries, it is alive and well at Richard Moore State Farm. I even saved money! This “VIP” type treatment that I received is reminiscent of what used to be expected a couple decades ago but has disappeared in 2025. If you want to save money AND be treated like a valuable customer, I highly recommend this agency!"

"Xavier was very on top of everything that he said he knew every answer to every question that I had he was very personable had a sense of humor he actually had a sense of humor and was kidding around with me he filled me in on a lot more information that I didn't even think to ask very very good people skills and very nice to speak to especially coming from the insurance company that I just came from where everyone was very rude and nobody spoke English basically very broken English couldn't really understand anyone so it was nice to speak to someone that I could hear and also that spoke you know English all the way not broken English so that didn't help a lot as well and I wasn't so filled with anxiety from not being able to hear the person that I'm talking to you on the phone so that made a big difference definitely a keeper definitely keep him he is a very good salesman and he did great thank you very much and that's all I got to say thank you"

"Easy to work with and prompt response to questions. Have both Home and Auto."