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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy V.

October 27, 2025

5  out of  5
rating by Amy V.
"Emmy was so helpful in getting me all set up quickly! Very responsive and so kind to work with."
We responded:
"Amy, thank you for those very kind words regarding Emmy's service. We appreciate the opportunity to handle your insurance needs---Richard J Moore, Agent"
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Ken Teasdale

October 21, 2025

5  out of  5
rating by Ken Teasdale
"I just worked with Emmy, and in a very short time she had an important person in my life (Anika) insured to drive my car. Anika is a single mom, working hard to improve her and her toddler's life. I've been a long time customer of Richard Moore's State Farm agency, and their prompt and reliable service, such as Emmy's assistance today, is a perfect example of why!"
We responded:
"Ken, Wow! First thank you for being a loyal customer with my agency. We truly do appreciate you letting us protect those persons and items that are very important to you! Thanks for the kind words regarding Emmy as she is a true asset to the team--Richard Moore, Agent "
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Kevin Monroe

October 20, 2025

5  out of  5
rating by Kevin Monroe
"Richard and his staff are very helpful and knowledgeable."
We responded:
"Kevin thank you for those kind words and the 5 star review. Richard Moore, Agent"
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douglas moran

October 13, 2025

5  out of  5
rating by douglas moran
"From the original call to the sign on the dotted line I felt I was dealing with a very professional agency. Emmy is my contact with the Richard Moore agency, she gained my trust from the first call with her extensive knowledge of her product to supplying all my insurance needs. I hate buying insurance, Emmy took my requests and delivered me all my answers. Thanks to all"
We responded:
"Mr. Moran thank you for taking the time to mention the service that Emmy provided and the professionalism that she displayed. We are very appreciative that you allowed the agency to protect the things that are important to you and your family. Thank you for being a customer and welcome to the Richard J Moore Agency--Richard J Moore, Agent"
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Kat M

October 8, 2025

5  out of  5
rating by Kat M
"Emmy went above and beyond to help me with a complicated policy request. Great customer service and timely!"
We responded:
"Kat thank you for the 5 star review and for being a great customer--Richard J Moore--Agent "
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Natalie J Ford

October 3, 2025

5  out of  5
rating by Natalie J Ford
"I was not happy when my previous insurance company pulled out of Florida. I ended up going with State Farm and Richard Moore’s agency. I have to say I have received service above my expectations. My agent, Emmy Sweat has been available any time I have reached out to her. There was an issue with my coverage with the state and Ms. Sweat worked diligently for three months to get the issue resolved. She was patient with me and would not stop until she straightened out the situation. I have never had an agent work so hard for me to get done what I needed done. Through my frustration she remained calm, committed and professional. I cannot thank her enough. She is the reason I have remained with the agency. You can’t ask for a better insurance agent than Emmy Sweat at State Farm."
We responded:
"Thank you, thank you, thank you for that amazing review regarding Emmy's dedication to making sure you were completely satisfied and that you issues were resolved. Thank you for the opportunity to keep your business and for being a customer with the agency--Richard J Moore, Agent"
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John Camacho

September 29, 2025

5  out of  5
rating by John Camacho
"Outstanding Service. Very Professional."
We responded:
"John thank you for the 5 star review as it is greatly appreciated. We further appreciate your business and thank you for letting us protect those things that are important to you---Richard Moore, Agent"
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Ashlyn Perry

September 22, 2025

5  out of  5
rating by Ashlyn Perry
"I called today and spoke with Emmy, she was very sweet and helpful. She made sure she explained everything in detail so I understand everything. She ensured I got every discount I was able to and was able to lower my payment significantly from what I was paying before."
We responded:
"Ashlyn thank you for recognizing Emmy for the service provided. We further want to thank you for being a customer and for letting us protect those things that are important to you--Richard Moore, Agent"
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Shivanan Diptee

September 6, 2025

5  out of  5
rating by Shivanan Diptee
"Thank you to Emmy Sweat for the amazing customer service and for helping with all my auto insurance needs!!!!!"
We responded:
"Shivanan thank you for the recognition of Emmy's service and thank you for being a loyal customer--Richard Moore, Agent"
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Cindy Crespo

August 27, 2025

5  out of  5
rating by Cindy Crespo
"Michael Johnson was very polite, knowledgeable and extremely helpful. I appreciate his help very much."
We responded:
"Ms. Crespo thank you for those kind words. Michael will truly appreciate this review and thank you for being a customer and for trusting my agency to protect those things that are important to you--Richard Moore, Agent"
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Rhonda Strickland

August 26, 2025

5  out of  5
rating by Rhonda Strickland
"Michael at State Farm is so kind and patient .. ism getting divorced and he helped me step by step to get my auto insurance .. thank you 😊"
We responded:
"Ms. Strickland thank you for taking the time to recognize Michael during this time. We are glad he helped you step by step. Thank you for your business and the review--Richard Moore, Agent"
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Hello Today

August 22, 2025

5  out of  5
rating by Hello Today
"Emmy, Xavier and Sarah have all been incredible! Especially Emmy today. She has the patience of a saint and is able to switch gears and make changes and then more changes if needed, all with a great friendly understanding, approach! She is on point, super knowledgeable and is an awesome asset to SF! TY!"
We responded:
"Wow! This is the type of review all agency owners love to read. Thank you for writing such an awesome review acknowledging the team and especially Emmy. She prides herself on making a difference in each customer interaction and yes she is truly an asset to my agency. I want to thank you for your business and for letting us protect those things that are important to you-- Richard J Moore, Agent "
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Cynthia K

August 21, 2025

5  out of  5
rating by Cynthia K
"Excellent service and quality products. Emmy worked well past closing to complete my needs. Glad to work with them."
We responded:
"Cynthia, thank you for taking the time to recognize Emmy for meeting and exceeding your expectations. We want to thank you for your business and for being a part of our agency--Richard Moore, Agent"
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jayz cheong

August 21, 2025

5  out of  5
rating by jayz cheong
"I recently spoke with customer representative Emmy Sweat about my car insurance, and she was incredibly helpful. She took the time to do a detailed comparison between my State Farm coverage and a quote I received from Geico. Even though Geico’s price was lower at first glance, Emmy showed me that State Farm actually provided more coverage. What impressed me most was that she went the extra mile to find a way to match and even beat Geico’s pricing by bundling with an additional insurance product. In the end, I now have all the coverage I need plus an extra policy—for less than what Geico quoted me! I really appreciate Emmy’s professionalism, patience, and effort in helping me find the best solution. Highly recommend!"
We responded:
"Wow! Jazz what a wonderful review for Emmy. I am elated that she exceeded your expectations and saved you money. Thanks for the opportunity to earn your business and for letting us protect those things that are important to you---Richard Moore, Agent"
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Kaehleen Gonzales

August 21, 2025

5  out of  5
rating by Kaehleen Gonzales
"Michael was amazing he helped me so much."
We responded:
"Kathleen, thank you for acknowledging the service that Michael provided. We are happy to have you as a customer. Thank you for the opportunity to protect those things that are important to you--Richard Moore, Agent "
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Crys T

August 15, 2025

5  out of  5
rating by Crys T
"So happy with Brittany’s help! Glad to save some money on my car insurance!!!"
We responded:
"I want to say thank you for taking the time to recognize Brittany for her service. We thank you for the opportunity and welcome to our agency---Richard Moore, Agent"
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Blessed Beauty

August 14, 2025

5  out of  5
rating by Blessed Beauty
"I just have to say, I had progressive before and a bunch of other insurances in my time but never have I experienced the company actually decreasing my payments! Like with progressive they constantly blamed it on inflation and just the general cost increases and it got frustrating but as a naive person I believed them and trusted them cause they are the company that looks out best for me. I been a safe driver most of my life. I’m 30 now and the accidents I had were caused by someone else. But boy oh boy State Farm hasn’t failed me. I been with them for a little over two years now and I’ve never been happier with a company for auto insurance! It feels rewarding for the company to always decrease my payments after reinstating my insurance and it’s a breathe of fresh air. They’re also super helpful with trying to help me save more money by adding policies too (I only have my car otherwise I would honestly go to them for more) You will not be unhappy with the service you receive and if you need auto insurance definitely call State Farm and more so go with Richard Moore ☺️"
We responded:
"Wow! We are the lucky ones to have you as a loyal customer. Thank you for the strong recommendation and we'll continue to provide you with the outstanding service you deserve. Thank you for your business!--Richard Moore, Agent "
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Tony 2toes

July 24, 2025

5  out of  5
rating by Tony 2toes
"I spoke with an agent by the name of Emy. She was very helpful with some of the questions I had. She also gave me a whole break down of everything i needed answered. She is amazing. Great way to represent a company. Thank you Emy for your help."
We responded:
"Thank you for that very nice review for Emmy. She takes pride in keeping customers completely satisfied. I am fortunate to have her on my team. Thank you for the opportunity to earn your business---Richard J Moore, Agent "
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Teacher Scott

July 21, 2025

5  out of  5
rating by Teacher Scott
"I was shopping for a better rate for Auto insurance and never thought it could get better than what I already had. That was until I spoke with Michael, of course. I was able to get three different insurances for a price that was less than my current auto insurance. Now, that is what I call a deal. He was very professional and his interactions with my 3 year, who wanted to be involved in the conversations, warmed my heart. Thanks a bunch Michael, YOU ROCK!!!!!"
We responded:
"I can't take the credit as you worked with my team member Michael Johnson. I am truly excited that he was able to save you money and get you additional protection. Secondly, thank you for taking the time to say the kind things about Michael as he works hard to make every customer interaction a memorable one. I want to thank you for letting us protect those things that are important to you. Welcome to the Richard J Moore agency--Richard J Moore, Agent"
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Timothy Miller

July 18, 2025

5  out of  5
rating by Timothy Miller
"Called for homeowner's insurance expecting a very high premium...exact opposite. Very affordable, better coverage, and incredibly friendly/knowledgeable staff. Thanks Emmy for all your help and answering all of my questions!!"
We responded:
"Mr. Miller thank you for those nice words regarding Emmy and I am glad we were able to provide you a quote that you were happy with. Thank you for the opportunity to earn your business---Richard Moore, Agent"
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Eriberto Juarez

June 30, 2025

5  out of  5
rating by Eriberto Juarez
"Emmy Sweat was amazing. She helped me right away. She even answered questions that I didn’t even know to ask keep up the good work Emmy!!"
We responded:
"Eriberto thank you for recognizing Emmy and the service she provided to you. She definitely lives up to our motto to much each customer interaction a pleasant one. Thank you for the opportunity to serve you---Richard Moore, Agent"
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Antonio Mitchell

June 20, 2025

5  out of  5
rating by Antonio Mitchell
"Emmy was very good to me today"
We responded:
"Antonio thank you for taking the time to leave a 5star review regarding Emmy's efforts. We appreciate your business and thanks for letting us protect those things that are important to you---Richard Moore, Agent "
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Angela Urrea

June 18, 2025

5  out of  5
rating by Angela Urrea
"I love Emmy, she is so sweet and very efficient with her work! Thank you so much - State Farm, she is a keeper!"
We responded:
"Angela, thank you for those kind words regarding Emmy's work. She is definitely a Keeper! I want to thank you for letting us protect those things that are important to you. We look forward to continuing and building a trusting relationship with you--Richard Moore, Agent"
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Kevette Dunkley

June 16, 2025

5  out of  5
rating by Kevette Dunkley
"It was a pleasure working with EmmeyVery nice very patient."
We responded:
"Kevette thanks for recognizing Emmy and for letting us protect those things that are important to you--Richard Moore, Agent "
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JULIO ALEJANDRO GONZÁLEZ

June 16, 2025

5  out of  5
rating by JULIO ALEJANDRO GONZÁLEZ
"Great service! Emmy"
We responded:
"Thank you for the 5 star review and for recognizing Emmy for her great service. We appreciate your business--Richard Moore, Agent "