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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dede Pierre

Dede Pierre

March 25, 2026

5  out of  5
rating by Dede Pierre
"I had an excellent experience with Ms Dastine. She was incredibly helpful, patient, and took the time to walk me through all my policy options. I really felt like she had my best interests in mind, and the process was smooth and stress-free. Highly recommend!"
We responded:
"Dede thank you for the wonderful review and for recognizing Chrissy's excellent customer service. Thank you for being a customer and for letting us protect those things that are important to you---Richard J Moore, Agent"
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Winston Reid

March 25, 2026

5  out of  5
rating by Winston Reid
"Emmy was the best and helped me alot with getting better rates thanks Emmy!"
We responded:
"Winston thank you very much for acknowledging Emmy's help in getting you great rates. We thank you for your business and let us know when we can be of further assistance---Richard J Moore, Agent"
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Karen

March 24, 2026

5  out of  5
rating by Karen
"if I could give Richard more stars I would no I'm still going to give him more stars. he explained different options that would suit the individual and their needs in pocket. he was very patient with me he gave me more than what I expected and I'm just so thrilled about it I couldn't ask for anything better. I'm telling you what he's amazing. he treats you like your family even before you become part of the State farm family. it's comforting to know that when you're trying to decide what insurance company to go with because of the cost, and I'm a senior. Richard is polite and courteous and very kind. he goes out of his way to make sure you are comfortable with the plan he has come up with to fit your budget and your needs. he gave me more than what I expected and exceeded my expectations. he doesn't try to talk you into anything extra he suggests and it's really cool. and when everything is settled and taken care of it feels like you have a blanket wrapped around you and State farm saying welcome we've got you. thank you Richard you are the best. 🤗🚙👍🚗✌️😊"
We responded:
"Karen thank you for the amazing review, but I wish I could take the credit for exceeding your expectations. Michael Johnson is the person that deserves all of your accolades. Thanks for the review and welcome to my agency. It is our mission to make sure each customer interaction meets or exceeds expectations. Thank you for letting us protect those things that are important to you--Richard Moore, Agent"
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Cynthia Crusoe

March 23, 2026

5  out of  5
rating by Cynthia Crusoe
"Zaeier Jorden took his time with answering all my questions! His professionalism at being a great agent for State farm. Won me over so now I am a State farm Client thank you Zaeier 🤗"
We responded:
"Cynthia wow what a great review for Zavier! We are glad to have you as a customer with the agency. Thank you for letting us protect those things that are important to you--Richard J Moore, Agent"
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Rachelle Stewart

March 19, 2026

5  out of  5
rating by Rachelle Stewart
"I would definitely recommend Britney Smith as my insurance agent at this State Farm office. She was very helpful with all my insurance needs and patient. I was able to lower my car insurance with State Farm."
We responded:
"Rachelle thank you for the great review regarding Brittany's service and professionalism. We are glad to have you as customer with our agency. Thank you for letting us protect the things that are important to you--Richard J Moore, Agent"
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Devvrat Dixit

March 12, 2026

5  out of  5
rating by Devvrat Dixit
"Chrissy was very helpful and quick for resolving issues with my Auto insurance. I would recommend her for any future insurance work"
We responded:
"Devvrat thank you for the 5 star review and for recognizing Chrissy for meeting your expectations with your auto policies. Thank you for being a customer---Richard J Moore, Agent "
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Anyela R.

March 10, 2026

5  out of  5
rating by Anyela R.
"I had such a great experience working with Emmy while getting my life insurance policy. She was incredibly helpful, patient, and took the time to explain everything in a way that made it easy to understand. I never felt rushed or pressured, and she made sure all of my questions were answered before moving forward. The whole process felt smooth and stress-free because of how knowledgeable and supportive she was. It’s clear that she genuinely cares about helping people find the right coverage for their needs. I’m really grateful I had her guiding me through everything. If you’re looking for someone trustworthy and professional to help with life insurance, I definitely recommend working with Emmy!"
We responded:
"Anyela thank you for that outstanding review regarding Emmy's professionalism and knowledge. We are thankful that you have put trust in the agency to let us protect those things that are important to you. Thank you for your business---Richard Moore, Agent"
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Russell Robinson

March 10, 2026

5  out of  5
rating by Russell Robinson
"Zavier Jordan, is that guy!!!! I appreciate your help with getting my classic car insured!"
We responded:
"Russell thank you very much for recognizing Zavier for his efforts. We thank you for your business and for trusting in the agency--Richard J Moore, Agent"
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Rose Feb

March 9, 2026

5  out of  5
rating by Rose Feb
"Brittany Smith very informative and pleasant"
We responded:
"Rose thank you for the 5 star review and for recognizing Brittany's efforts in your interaction. Thank you for being a customer---Richard J Moore, Agent "
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clinton morgan

March 6, 2026

5  out of  5
rating by clinton morgan
"Emmy sweat was a great agent and helped me with all of my questions. Also helped me lower my rate. Highly recommend"
We responded:
"Clinton thank you for recognizing Emmy and for the recommendation. We truly appreciate your business and thanks for letting us protect those things that are important to you---Richard Moore, Agent"
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The Grace

March 3, 2026

5  out of  5
rating by The Grace
"coming from Geico, I contacted Zavior, and he was pretty quick to get my quote and saved me almost 200 with one car. I am very pleased with his patience and service."
We responded:
"Thank you for the great review and for recognizing Zavier's effort to provide you with excellent customer service. We welcome you to the Richard J Moore agency. Thank you for letting us protect those things that are important to you--Richard Moore, Agent"
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Robert Baker

March 2, 2026

5  out of  5
rating by Robert Baker
"It was a fantastic feeling to finally speak to someone who was very knowledgeable and willing to explain in detail every question I asked and more importantly "I DIDN'T HAVE TO WAIT ON HOLD 20-25 MINS TO SPEAK TO ANYONE", that's worth it's weight in gold. 😎"
We responded:
"Mr. Baker thank you for that 5 star review. I am glad that my team member Zavier Jordan was a professional and handled your concerns. Welcome to Richard J Moore State Farm and thank you for letting us protect those things that are important to you--Richard Moore, Agent"
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Kimberly

February 27, 2026

5  out of  5
rating by Kimberly
"Mr. Jordan was very helpful and pleasant he is why I chose State Farm. We need more people like him."
We responded:
"Wow Kimberly. Very strong review regarding Mr. Jordan's handling. Welcome to the agency. Thank you for letting us protect those things that are important to you--Richard Moore"
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Willie Fedd

February 27, 2026

5  out of  5
rating by Willie Fedd
"Mr. Jordan was Very professional in assisting me with my claim and gave me a sense of security in knowing State Farm will represent me well. Thank you"
We responded:
"Mr. Fedd I want to thank you for those very kind words regarding Zavier's professionalism. I want to further thank you for being a loyal customer--Richard Moore, Agent"
Profile photo of Lou Lib

Lou Lib

February 25, 2026

5  out of  5
rating by Lou Lib
"I spoke with Zavier Jordan, and he was very knowledgeable, professional, and helpful. He provided me with timely quotes for home and auto insurance, and was able to provide me with policies that suited our needs."
We responded:
"Lou thank you for the great review and for recognizing Zavier's service. Thank you for the opportunity to earn your business and to protect those things that are important to you---Richard Moore, Agent"
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Kat Kluge

February 18, 2026

5  out of  5
rating by Kat Kluge
"Zaviar did an amazing job lowering my rates without compromising on coverage. Will definitely have him review my other insurance policies. Thank you"
We responded:
"Kat, thank you very much for recognizing Zavier for his efforts. We are glad that you have place your trust in the agency to protect those things that are important to you--Richard Moore, Agent"
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Glenn McFarland

February 18, 2026

5  out of  5
rating by Glenn McFarland
"Chrissy was very knowledgeable and helpful in recommending some different options for our auto insurance."
We responded:
"Glenn thank you for those kind words regarding Chrissy's service. I am glad to hear that she provided you with options with your a auto policy. Thank you for being a customer and for letting us protect those things that are important to you--Richard Moore, Agent "
Profile photo of Naresh Kumar

Naresh Kumar

February 17, 2026

5  out of  5
rating by Naresh Kumar
"The best ever insurance service company always helpful and supportive. I am really thankful to Chrissy Dastine for her great customer service, excellent handling and positive attitude."
We responded:
"Naresh thank you so much for those kind words regarding the agency and for the special recognition of Chrissy. Chrissy truly demonstrates what we attempt to achieve in each customer interaction. Thank you for your continued business--Richard Moore, Agent"
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Derek Sangster

February 16, 2026

5  out of  5
rating by Derek Sangster
"Mr. Moore was very professional and thorough in all his dealing. very patient and understanding. Thanks for your outstanding service."
We responded:
"Thank you very much for the 5 star review. I wish I could take the credit for the exceptional service you received however you spoke with Zavier on our team. I will definitely share the review with him. Thank you for being a customer and for letting us protect the things that matter the most---Richard Moore, Agent"
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Brian G.

February 16, 2026

5  out of  5
rating by Brian G.
"Brittany was great! She promptly provided me with estimates for auto and homeowner insurance. After I decided to go with auto insurance, she made the process easy."
We responded:
"Brian thank you for taking a moment to provide Brittany with a 5 star review and for letting our agency protect the things that are important to you. Welcome to Richard J Moore State Farm---Richard Moore, Agent"
Profile photo of Paola Cornieles

Paola Cornieles

February 11, 2026

5  out of  5
rating by Paola Cornieles
"Great service!! Emmy Sweat helps me with my renters policy and she was very kind and sweet, we finish in 10 min!! thank you so much Emmy"
We responded:
"Paola thank you for taking the time to express your satisfaction with Emmy. We greatly appreciate the 5 star review and want to welcome you to the Richard Moore, Agency--Richard Moore, Agent"
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Wendy Edwards

February 9, 2026

5  out of  5
rating by Wendy Edwards
"Michael Johnson was very professional al..I called in and couldn't remember his name and they connected me to him again. I was really happy to speak with him dye to the fact he gave a great quote and it got lower before the call!! Thank you Michael, your services were greatly appreciated"
We responded:
"Wendy, thank you for those kind words regarding Michael's professionalism and service. Welcome to the agency and thank you for letting us protect those things that are important to you---Richard Moore, Agent"
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Gordon kuhfeldt

February 4, 2026

5  out of  5
rating by Gordon kuhfeldt
"Today i was in contact with Richard, after reviewing my current policy with Auto Owners he was able to save me a significant amount monthly. He was very polite and took the time to get me thru the entire process!"
We responded:
"Gordon thank you for those kind words, however you worked with team member Zavier Jordan and I will share you kind words with him. We want to thank you for becoming a customer and letting us protect those things that are important to you. Welcome to the Richard Moore State Farm Agency--Richard Moore, Agent"
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Edmund

February 3, 2026

5  out of  5
rating by Edmund
"Brittany Smith was very professional, spirited and well knowledgeable ....I look forward to having a good business relationship with her"
We responded:
"Edmund thank you for taking the time to recognize Brittany's efforts. I am happy that she was able to make such a good impression. We want to thank you for allowing us to protect the things that are important to you. Welcome to our Agency--Richard Moore, Agent "
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David Velez

February 2, 2026

5  out of  5
rating by David Velez
"I worked with Brittany Smith in setting up my new car insurance policy. She took the time to help me set up the policy and answer all my questions. She’s extremely professional and demonstrated a genuine concern to ensure all my questions were answered."
We responded:
"David, Brittany will be elated with your review. Thank you for giving her the opportunity to earn your business. We welcome you as a customer and thank you for letting us protect those things that are important to you--Richard Moore, Agent"