State Farm® Insurance Agent Richard Moore

"Shanel is extremely helpful and caring. She worked with us making sure we got our insurance issues fixed and we are so grateful!"

"Shanel was helpful, and patient in helping towards my look for insurance. Everything went smooth, and nothing seemed difficult. She was also professional ,and knowledgable about everything! Richard Moore office is very reliable to do work with, and overall a great branch with insurance."

"Michael Johnson went above and beyond to get my family great insurance at the lowest price possible. Extremely knowledgeable and was able to explain things to me so that I understood all my options, and the differences between them."

"Shanel and the team were awesome and great to work with! She’s very informative and helped with everything needed!"

"Thank you Michael Johnson for all the hard work and effort put into saving us 1600.00 a year on our home owner insurance policy! I highly recommend Michael and his services for anyone looking to save money with an expert at their job! Thanks again Patty and Bruce."

"Shanel was amazing. I asked her for a quote and she had it back within 30 min. Richard Moore office is such great people to work with. I would use them for all my insurance needs."

"Michael Johnson was very helpful in my recent search for insurance. He was professional, polite and explained everything in detail. Addressed all my concerns . It was a pleasure working with such a wonderful agent who knew his job .I did not feel rushed I felt comfortable"

"Micheal has been a tremendous help to my mom and I during the process of getting coverage for our new construction and additional mortgage protection. He is dependable, helpful and always willing to answer the many calls I have sent out to him, thanks to him for being patient with us during this process and answering any questions I may have."

"Very Happy! Great service and follow up."

"Today I worked with Shanel she was extremely helpful, very informative, very easy to talk to, and make the entire experience very easy and understandable, highly recommended! 10/10!!"

"I have canceled my Auto Policy for 4 vehicle on February 5th and I have not get the refund for the payments done. I also change my address with them back in September 2023, they say it is change in the system and I keep getting email sent to my old address, when I call the agency for help nobody can give me an answer. They may be good selling policies, but when it comes to Customer Service they are a disaster."

"Very nice and help me out with everything I needed to get do. Shanel was very helpful to me very nice she a good worker"

"Absolutely the best service I have had in a long time. I recently became a client of theirs and the agent that helped me was Shanel Blair and she helped me get a Supplemental Health policy. It was very cheap and she did a great job of explaining it to me. Once again fantastic service."

"Shanel helped me today and went above and beyond to make sure all my questions and concerns were addressed. "Like a good neighbor...." I'm pleased to be continuing with state farm for another term!!!"

"Michael & Shanel were helpful, knowledgeable, professional and extremely nice! We are happy to say we have chosen State Farm as our auto insurance company and feel confident about our decision."

"I worked with Richard and Michael, both were very knowledgeable. Provided excellent service at a time when so difficult to obtain decent Homeowners Insurance . I plan to use for other services offered!"

"Excellent customer service from Shanel Blair! She was very attentive to our questions and concerns. She was very professional and diligent. Thank you for everything, keep up the good work!"

"Megan Fletcher was such a wonderful help with getting my daughter insured on her own vehicle. She went above and beyond to make sure we got her paperwork easily and her temporary cards as well. She is extremely kind and very professional. If you happen to read this, thank you again Megan!"

"Shanel from this branch is AMAZING! She was able to follow up with me so quickly on changing our policy over to our new car, and made the process so easy for me. Her people skills are on point. Thanks so much Shanel!"

"Meghan and Michael on this team did a fantastic job! They were very prompt and professional. Excellent communication. They worked with me to make sure I got a home and auto policy that was perfect for what I was looking for. I highly recommend!"

"This has been the worst experience ever since leaving American Integrity. I’ve learned so much the hard way. This company has done nothing but put me in compromising positions time after time and the undermine my concerns. The lack of competency has cause unnecessary stress and my plan is to go else where as soon as possible."

"Richard and his staff have been nothing but amazing. They have gone above and beyond to help us with any issues or concerns we have had. Fantastic and would recommend to anyone."

"Michael Johnson was very helpful! He informed me about a recall that I didn’t even know about that helped me to save money on my car insurance."

"Shanel was super helpful and kind! I didn’t know much about insurance and all my options but she fixed that!"