Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexander Heard

Alexander Heard

May 12, 2026

5  out of  5
rating by Alexander Heard
"Emmi was awesome. She really took care of me. Definitely going above and beyond. Thank you so much."
Profile photo of EMMANUEL PHILIPPE

EMMANUEL PHILIPPE

May 11, 2026

5  out of  5
rating by EMMANUEL PHILIPPE
"Great agency very helpful, detailed, would highly recommend. Brittany was my agent saved me some money"
We responded:
"Emmanuel thank you for the 5 star review and for recognizing Brittany's level of service and able to save you money. Thank you for letting us protect those things that are important to you--Richard J Moore, Agent"
Profile photo of Juliann Rivera

Juliann Rivera

May 8, 2026

5  out of  5
rating by Juliann Rivera
"So I will say I wasn’t really thrilled with how high my quote was, but that is really nobody’s fault. It comes back what it comes back as. Chrissy was extremely helpful extremely accommodating to how annoyed I was by the price and gave me such good customer service and was very sympathetic to how I was feeling. It made the experience a lot different. She really took her time and explained things in detail and I was grateful for it."
We responded:
"Juliann that you for that wonderful review of Chrissy's customer service. I am glad that she turned the interaction into a pleasurable experience for you. Thank you for giving us the opportunity to service you---Richard J Moore, Agent "
Profile photo of Christian Bonett

Christian Bonett

May 8, 2026

5  out of  5
rating by Christian Bonett
"Zavier was patient and informative. And the quote was excellent."
We responded:
"Christian thank you for the 5 star review and for recognizing Zavier's efforts during the process. Welcome to the agency and thank you for letting us protect those things that are important to you--Richard J Moore, Agent"
Profile photo of Jerie Friday

Jerie Friday

April 30, 2026

5  out of  5
rating by Jerie Friday
"Zavier was very helpful and nice. Wonderful to work with."
We responded:
"Jerie thank you for the 5 star review and for acknowledging Zavier's handling of your transaction. Welcome to the agency and thank you for letting us protect those things that are important to you---Richard J Moore, Agent "
Profile photo of Keith Ido

Keith Ido

April 28, 2026

5  out of  5
rating by Keith Ido
"In past 2 days, I tried to complete enrollment however I had difficulty to fill all information. Today, Chrissy Dastine helped me a step by step spending 45 minutes with me to complete, without out her help, I was unable to finish complete. She was a great help and she is a keeper for your company. Thank you. Kanji Ido"
We responded:
"Keith thank you for taking the time to recognize Chrissy's excellent customer service and for letting us protect those things that are important to you. We are happy to have you as a customer---Richard J Moore, Agent "
Profile photo of Kayla Laughner

Kayla Laughner

April 28, 2026

5  out of  5
rating by Kayla Laughner
"Michael Johnson was so helpful! Definitely better than Xavier."
We responded:
"Kayla thank you for the 5 star review and for recognizing Michael's efforts. We appreciate you choosing our agency to protect those things that are important to you--Richard J Moore, Agent "
Profile photo of Dave Justin

Dave Justin

April 28, 2026

5  out of  5
rating by Dave Justin
"Zavier was extremely professional and helpful with transferring accounts from Ohio to Florida. Highly recommend!"
We responded:
"Dave thank you for the 5 star review. I am glad Zavier was able to make the transfer seamless. Thank you for being a State Farm customer and choosing my agency to protect those things that are important to you---Richard J Moore, Agent"
Profile photo of Judith Rossetti

Judith Rossetti

April 24, 2026

5  out of  5
rating by Judith Rossetti
"Just changed my ins. From one car to another. It was hassle free. From the first time I contacted the Moore agency for car ins to today's change, I have been treated very professionally and pleasantly. The cost always stays within my tight budget."
We responded:
"Judith thank you for the 5 star review. We are happy to have you as a customer and I am glad we met your expectations. Thank you for letting us protect those things that are important to you---Richard Moore, Agent"
Profile photo of Cheryl Ott

Cheryl Ott

April 23, 2026

5  out of  5
rating by Cheryl Ott
"Very friendly. Quick service and helpful with finding the best policy to fit my budget. Richard Moore was very friendly and helpful."
We responded:
"Hello Cheryl and thank you for the 5 star google review. We are happy to have you as a customer and thank you for letting us protect those things that are important to you---Richard J Moore, Agent"
Profile photo of miranda blakes

miranda blakes

April 8, 2026

5  out of  5
rating by miranda blakes
"This 5star only goes to Emmy Sweat. She got the wrath of my frustrations and stayed calm and professional the entire time. You need employees like this in your company. Huge asset!! Thank you Emmy for your help."
We responded:
"Ms. Blakes thanks for recognizing Emmy for her professionalism during your interaction. She is definitely a valuable asset to the agency. Thank you for your continued business---Richard J Moore, Agent"
Profile photo of Donald Ramunno

Donald Ramunno

April 7, 2026

5  out of  5
rating by Donald Ramunno
"Richard Moore, you have a great crew! Chrissy Dastine, thank you for the birthday wishes this year, and Michael Johnson, you have always been available to help with any and every question. You all represent the best of what good business has to offer. Thank you all, Donald Edward Ramunno Orlando Outdoor Lighting, LLC"
We responded:
"Donald, thank you for those kind words and recognition of the entire team! I want to further thank you for letting my agency protect those things that are important to you and for being a loyal custome--Richard J Moore, Agent"
Profile photo of Angelina tatianna

Angelina tatianna

April 6, 2026

5  out of  5
rating by Angelina tatianna
"My family has been working with Richard Moore for At least 3 years and the experience is always so professional and helpful . Especially when Emmy is helping , I like to ask questions so I have a good understanding of what I’m paying for and she takes the time to help us every time."
We responded:
"Thank you for the GREAT 5 star review and for being a loyal customer. We appreciate your business and thanks for trusting in Emmy--Richard J Moore, Agent"
Profile photo of Christopher Yensel

Christopher Yensel

April 4, 2026

5  out of  5
rating by Christopher Yensel
"Zavier Jordan customer service was professional and found me what I was looking for in a short amount of time thank you."
We responded:
"Christopher thank for the review and recognizing Zav ier for his efforts. Welcome to our agency and thank you for trusting us to protect those things that are important to you---Richard J Moore, Agent"
Profile photo of Nakhle

Nakhle

April 1, 2026

5  out of  5
rating by Nakhle
"My experience with StateFarm through their representative Richard Moore was excellent. Account Manager, Mr. Michael Johnson was very helpful, efficient and professional in handling my new auto policy application. Highly recommend!"
We responded:
"Nakhle thank you for the wonderful review regarding Michael's service. We are glad to have you as a customer and please do not hesitate to contact us for any future insurance needs. Welcome to my Agency--Richard J Moore, Agent "
Profile photo of Marlene Howe

Marlene Howe

April 1, 2026

5  out of  5
rating by Marlene Howe
"Michael Johnson made it easy to save money!"
We responded:
"Marlene thank you for recognizing Michael and the 5 star review. We welcome you to our agency and thank you for letting us protect those things that are important to you--Richard J Moore, Agent"
Profile photo of Jay Jackter

Jay Jackter

March 30, 2026

5  out of  5
rating by Jay Jackter
"They made their my conversion from travelers to State Farm as simple as could be. I had great service at State Farm but they raised my premium to $4500 for our two cars and now I'm paying $3800. $700 savings is a significant amount of insurance policy. That's for sure, especially with the same identical coverage."
We responded:
"Thank you very much for the 5 star review and we are glad that we were able to save you money. Welcome to our agency and do not hesitate to contact us for any future insurance needs--Richard J Moore, Agent"
Profile photo of Dede Pierre

Dede Pierre

March 25, 2026

5  out of  5
rating by Dede Pierre
"I had an excellent experience with Ms Dastine. She was incredibly helpful, patient, and took the time to walk me through all my policy options. I really felt like she had my best interests in mind, and the process was smooth and stress-free. Highly recommend!"
We responded:
"Dede thank you for the wonderful review and for recognizing Chrissy's excellent customer service. Thank you for being a customer and for letting us protect those things that are important to you---Richard J Moore, Agent"
Profile photo of Winston Reid

Winston Reid

March 25, 2026

5  out of  5
rating by Winston Reid
"Emmy was the best and helped me alot with getting better rates thanks Emmy!"
We responded:
"Winston thank you very much for acknowledging Emmy's help in getting you great rates. We thank you for your business and let us know when we can be of further assistance---Richard J Moore, Agent"
Profile photo of Karen

Karen

March 24, 2026

5  out of  5
rating by Karen
"if I could give Richard more stars I would no I'm still going to give him more stars. he explained different options that would suit the individual and their needs in pocket. he was very patient with me he gave me more than what I expected and I'm just so thrilled about it I couldn't ask for anything better. I'm telling you what he's amazing. he treats you like your family even before you become part of the State farm family. it's comforting to know that when you're trying to decide what insurance company to go with because of the cost, and I'm a senior. Richard is polite and courteous and very kind. he goes out of his way to make sure you are comfortable with the plan he has come up with to fit your budget and your needs. he gave me more than what I expected and exceeded my expectations. he doesn't try to talk you into anything extra he suggests and it's really cool. and when everything is settled and taken care of it feels like you have a blanket wrapped around you and State farm saying welcome we've got you. thank you Richard you are the best. 🤗🚙👍🚗✌️😊"
We responded:
"Karen thank you for the amazing review, but I wish I could take the credit for exceeding your expectations. Michael Johnson is the person that deserves all of your accolades. Thanks for the review and welcome to my agency. It is our mission to make sure each customer interaction meets or exceeds expectations. Thank you for letting us protect those things that are important to you--Richard Moore, Agent"
Profile photo of Cynthia Crusoe

Cynthia Crusoe

March 23, 2026

5  out of  5
rating by Cynthia Crusoe
"Zaeier Jorden took his time with answering all my questions! His professionalism at being a great agent for State farm. Won me over so now I am a State farm Client thank you Zaeier 🤗"
We responded:
"Cynthia wow what a great review for Zavier! We are glad to have you as a customer with the agency. Thank you for letting us protect those things that are important to you--Richard J Moore, Agent"
Profile photo of Rachelle Stewart

Rachelle Stewart

March 19, 2026

5  out of  5
rating by Rachelle Stewart
"I would definitely recommend Britney Smith as my insurance agent at this State Farm office. She was very helpful with all my insurance needs and patient. I was able to lower my car insurance with State Farm."
We responded:
"Rachelle thank you for the great review regarding Brittany's service and professionalism. We are glad to have you as customer with our agency. Thank you for letting us protect the things that are important to you--Richard J Moore, Agent"
Profile photo of Devvrat Dixit

Devvrat Dixit

March 12, 2026

5  out of  5
rating by Devvrat Dixit
"Chrissy was very helpful and quick for resolving issues with my Auto insurance. I would recommend her for any future insurance work"
We responded:
"Devvrat thank you for the 5 star review and for recognizing Chrissy for meeting your expectations with your auto policies. Thank you for being a customer---Richard J Moore, Agent "
Profile photo of Anyela R.

Anyela R.

March 10, 2026

5  out of  5
rating by Anyela R.
"I had such a great experience working with Emmy while getting my life insurance policy. She was incredibly helpful, patient, and took the time to explain everything in a way that made it easy to understand. I never felt rushed or pressured, and she made sure all of my questions were answered before moving forward. The whole process felt smooth and stress-free because of how knowledgeable and supportive she was. It’s clear that she genuinely cares about helping people find the right coverage for their needs. I’m really grateful I had her guiding me through everything. If you’re looking for someone trustworthy and professional to help with life insurance, I definitely recommend working with Emmy!"
We responded:
"Anyela thank you for that outstanding review regarding Emmy's professionalism and knowledge. We are thankful that you have put trust in the agency to let us protect those things that are important to you. Thank you for your business---Richard Moore, Agent"
Profile photo of Russell Robinson

Russell Robinson

March 10, 2026

5  out of  5
rating by Russell Robinson
"Zavier Jordan, is that guy!!!! I appreciate your help with getting my classic car insured!"
We responded:
"Russell thank you very much for recognizing Zavier for his efforts. We thank you for your business and for trusting in the agency--Richard J Moore, Agent"